Frequently Asked Questions
How do I register for class?
Click here to register for a classes. If you have any questions about a particular class, feel free to email us directly. When you register for a class you have reserved a spot in that class for that session.
Session are about 12-weeks long and seasonal. For example, the 2017 Fall sessions is 12 weeks but we would love for you to join us any time during the session if there is any space available in the class. At NO MORE EXCUSES we do not have a membership fee or extended contracts.
What happens when I have to miss a class?
Life happens and if you know you will have to miss a class email us and let us know you will be absent. We will mark you away on that date. Unlike other fitness facilities you are welcome to make up that class on another day within the session. Again, just email us to ask if there is room in the class you would like to attend as a make up. As long as there is room, you can attend.
What are the PAR-Q / waiver forms?
Each new member is required to fill out our standard waiver form and PAR-Q questionnaire prior to attending class. The PAR-Q form is valid for one year, after which a new one will be required.
Can I drop in to class?
If you would like to drop-in to a class that you are not registered for, email us to see if there is room in that class on that particular date. If there is, we will reserve you a spot in that class. You will be sent an invoice for the drop-in fee.
What about payments?
When you register for your classes, you will be emailed an invoice based on the number of classes you are attending each week for what is remaining of the session. You may pay the invoice via PayPal, Interac e-Transfer, cheque or cash. We do allow monthly payments in three equal installments.
Can you tell me more about your family rate?
All members of a family living in the same house qualify for our Family Rate. If your family members are all taking classes, we would combine the total number of classes per week taken by everyone and bill you at that rate. For example mom takes 2 classes / week, dad takes 1 class / week and daughter takes 1 class / week for a total of 4 classes / week for the family. You would be billed at a rate of $8 / class x 4 classes each week (total of $32) instead of billing mom at $14 per class for 2 classes, dad at $16 per class and daughter at $16 per class (total of $56). This applies up to a maximum of 6 classes total for the family per week.
How do I use my Groupon?
The spirit of Groupon is to introduce new people to our studio in hope that they want to continue with us and register for our classes. It is meant to give people a chance to try different classes and see which classes speak to them, so they can make a decision on which class they would like to carry on with. It is for new members only. To use it, email us to see if there is space in a particular class that week. If there is, we will reserve you a spot in that class for that day. It is always based on availability. Groupon may not be used to register for a session.
Have more specific questions? Please feel to contact us anytime.